All orders will be sent using standard first class delivery, therefore goods should reach you within 2-5 working days of placing your order.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
We have 3 fixed prices for postage of all items in the shop. All items are sent via Royal Mail by 1st Class Recorded Delivery.
- UK – £7.00
- Europe – £17.00
- World – £28.00
In addition to the Distance Selling Regulations, you can return any item within 14 days of receipt for a refund or to exchange the item.
We will refund the monetary value of the goods returned to us, at the price you purchased them less delivery charges. The return postage cost will be paid by yourself.
In all cases, the items returned must be in their original condition unworn and in original packaging with all tags attached. All decks must be un-skated and in like-new condition, we do not replace broken decks or decks with pressure cracks, once a deck has been assembled it or its parts cannot be returned or exchanged. All goods will be inspected on return and we will not accept returns that are not in a saleable condition.
The goods are your responsibility until they reach our warehouse.
In all cases please telephone 01536 513943 or email firstname.lastname@example.org for returns authorisation before using the returns form that was sent with your item.
Please send returned goods to:
12 Montagu Street
We also accept cancelled orders under the UK Distance Selling Regulations, you have 7 working days (from the day after you receive your goods) to cancel the contract for your order with us.
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